Hickam FCU Audio Response Telephone Banking

Call 218-6000 (on Oahu) or 1-866-903-4328 (Neighbor Islands and Continental U.S.) to access Hickam FCU Audio Response.

Hickam FCU Audio Response is easy to use and available 24-hours a day, 7-days a week. No more driving to the credit union and standing in line. Simply, use your smartphone or touch-tone phone and access your account information instantly. Best of all, it’s free.

With Hickam FCU Audio Response, you’ll be able to:

• Make balance inquiries
• Transfer money between accounts
• Verify deposits, withdrawals and checks cleared
• Make payments to Hickam FCU loans
• Obtain current products, services and rate information

How to use Hickam FCU Audio Response.

1. Have your member I.D. number (located on your statement under statement period) and Personal Identification Number (PIN) ready.
2. Then, dial 218-6000 (on Oahu) or 1-866-903-4328 (toll-free from Neighbor Islands and the Continental U.S.).
3. Wait for the greeting and then follow the voice prompted instructions.
4. Listen for the following Hickam FCU Audio Response menu options:

Press 1 to access an Account to work with.

• Enter your Member I. D. number.
• Enter your PIN (or the last 4-digits of your Social Security number if this is your first time using Hickam FCU Audio Response)
• You will then be offered a series of options depending on the accounts you have with the credit union. For example: To work with: “Savings”, Press 1, then listen for a series of Transaction Options. To work with: “Regular Checking”, Press 2, then listen for a series of Transaction Options.

Press 2 for General Information (Branch locations and hours)

Press 3 for Product Information (Rates & products, calculate loan payments )

Press 4 for More Choices (Personal options -PIN change)

Press # to Return to Previous Menu Press * to Repeat Your Choices

Press 0 to Speak with Someone (in our Call Center)