In our commitment to providing the highest quality member service and benefits available, Hickam FCU is constantly striving to improve ways to serve you, our members. That is why 2021 brings some exciting changes to our credit cards.
Effective Monday, February 22, we are consolidating all of our card processing and card management services with Fiserv, a global leader of fintech and payments services. It will add efficiency to our credit cards management while allowing us to restructure our card programs with a new look, new reward levels, enhanced benefits and the latest security features including contactless payments.
|January 22, 2021||Applications for Hickam FCU Classic, Gold, and Platinum Mastercard credit cards suspended to allow for conversion. All pending Classic, Gold, and Platinum Mastercard credit card applications in progress are targeted to be approved by February 5, 2021.|
|January 29, 2021||NEW Hickam FCU Mastercard Credit Cards mailed to current cardholders. Please allow 7-10 business days for delivery. Upon receipt of New cards, please safely secure it until February 22. Do not attempt to use or activate cards prior to February 22.|
|February 22, 2021||OLD Hickam FCU Mastercard Credit Cards become INACTIVE after 4:00 am HST (9:00 am EST) on this date. Please shred or destroy old cards.|
|February 22, 2021||ACTIVATE NEW Mastercard Credit Cards after 4:00 am HST (9:00 am EST) as instructed in mailer. NOTE: For recurring charges such as for utilities, cable, cell phone, subscriptions, memberships, insurance, etc. or contactless payment services such as PayPal, iTunes, Apple Pay, Samsung Pay or Android Pay, please update card information with those merchants.|
|February 24, 2021||Hickam FCU’s new rewards program, uChoose Rewards® begins. Registration is accessible via Hickam FCU Online Banking.|
|January 25, 2021||Hickam FCU upgrading to new ATM/Debit Card Platform 9:00 pm to 4:00 am HST (2:00 am to 9:00 am EST). ATM withdrawals and point-of-sale debit card transaction services will be limited. Shared branching, other account inquiries and transfers will not be available.|
|Summer 2021||NEW Hickam FCU Mastercard ATM/Debit Cards mailed to current cardholders.|