What Members Can Do To Help
Hickam Federal Credit Union is committed to protecting the privacy of its members. Members can help by following these simple guidelines:
- Protect your account numbers, plastic card numbers, personal identification numbers (PINs) or passwords. Never keep your PIN with your card. The PIN can provide free access to your accounts if your card is lost or stolen.
- Use caution when disclosing your account numbers, social security numbers, etc. to other persons. If someone calls you explaining the call is on behalf of the credit union and asks for your account numbers, you should beware. Official credit union staff will have access to your information and will not need to ask for it.
- Keep your information with us current. If your address or phone number changes, please let us know. It is important that we have current information on how to reach you. If we detect potentially fraudulent or unauthorized activity or use of an account, we will attempt to contact you immediately.
Online Privacy Protection
For site security, Hickam Federal Credit Union’s software programs monitor network traffic to identify unauthorized attempts to upload or change information or otherwise cause damage to our system.
For site management, information is collected for internal statistical purposes. A software program is used to summarize the information and assessments are made in areas such as system performance and design specification. No personal information, such as your name or address, is collected or used for this analysis. No information is collected to identify you personally.
Our software does collect and store only the information about your visit to our website. This includes: Internet domain and IP address (the number automatically assigned to your computer while on the web) from which you access our website; date and time you access our site; and pages you visit and the result of the request.
Our website contains "links" to other websites for products or services we feel are benefits or of interest to our membership. We assume no liability for the content of these sites.
Your name and address will not be sold to any mailing lists or to any merchants. We are in the business of serving our members and not marketing those lists to anyone. Any information disclosed to Hickam Federal Credit Union in the normal course of business will be held in confidence.